Updated 11 October 2026

Privacy Policy

This policy describes how SAMO handles data when you use our VPN, samoworks.com, your account and our Telegram bot.

For privacy questions, contact support at @swycswh.

Data we store

Your Telegram ID and phone number, to identify your account, provide access to your account dashboard, manage subscriptions, add and manage devices, associate payments with your account, restore access, provide support and prevent repeat free trials;
whether you have received a free trial;
your subscription type and expiry date, purchased data balance and data purchases in the current monthly period;
details of linked devices, to manage access for up to five devices;
aggregate data usage through SAMO, without browsing history;
payment reference, amount, currency, purpose and status, to confirm payment and deliver your purchase.

We use these details to operate the service, manage subscriptions and devices, and prevent abuse of free access and traffic resale. If you contact support, we process your messages to resolve your request.

No VPN browsing or content logs

SAMO does not store the contents of your VPN traffic or your browsing history.

Aggregate data counters measure the amount of data used. They do not contain a list of websites or the contents of your requests. Traffic routed directly, without passing through SAMO, does not count towards your SAMO data usage.

Website, account and sign-in protection

We use essential cookies and session data for sign-in. To understand how our website works and resolve errors, we process referral sources and events within SAMO, such as registration, sign-in, trial activation, payment and connection setup. These are not a history of websites visited through the VPN.

Where needed, sign-in is protected by Cloudflare Turnstile. Telegram, payment providers and the verification provider process information they receive directly under their own policies.

Technical logs

For troubleshooting, reliability and protection against attacks, SAMO retains technical logs for no more than 72 hours and then deletes them. We do not share these logs with third parties. They do not contain the contents of your VPN traffic or your browsing history on other websites.

Telegram, phone numbers and payments

We use Telegram and your phone number to link you to your account dashboard, subscription, devices and payments, and for sign-in, access recovery and support. Phone numbers are confirmed through Telegram.

Payments are handled by payment providers. SAMO does not link a bank card for recurring charges and does not charge you automatically. We keep the payment information listed above to fulfil and track your purchase.

Telegram and your chosen payment provider process the information supplied directly to them under their own policies. This policy describes how SAMO handles data.

Sharing data

SAMO does not sell, transfer or disclose the user data it holds to third parties, including in response to requests for disclosure.

Using Telegram, payment services or the verification service does not mean those platforms do not process information themselves, as described above.

Retention and deletion

Our records of subscriptions and purchased data, linked devices, aggregate data usage, payments and support conversations are deleted 90 days after the subscription ends. Technical logs, including website and sign-in diagnostic events, have a separate retention limit of 72 hours.

Telegram IDs, phone numbers and the associated record of a free trial are retained indefinitely. This prevents account deletion from being used to claim another free trial. This exception applies only to identification data and the free-trial record.

For questions about your data, corrections or deletion, contact support at @swycswh.